Premium Dhow Cruise Creek New Year’s Eve (NYE) Dubai 2026- Royal Dhow Cruise

Booking Policies

• Booking Policy for Premium Dhow Cruise Dubai – New Year’s Eve & Regular Cruises
• Comprehensive Booking Terms & Conditions for Dubai Dhow Cruise Experiences
• At Royal Dhow Cruise Dubai, we strive to provide an exceptional and seamless experience on every luxury dhow cruise, including our popular New Year’s Eve celebrations and regular sightseeing tours. Please carefully review our fully SEO-optimized booking policy below to ensure a smooth and enjoyable journey on Dubai Creek.
• 1. All Sales Are Final – No Cancellations or Refunds
• Once your dhow cruise booking is confirmed, all sales are final. We do not offer cancellations, refunds, or exchanges under any circumstances. Please book carefully to avoid any inconvenience.
• 2. Non-Transferable Tickets
• Bookings are strictly personal and non-transferable. Tickets cannot be transferred or resold to another individual.
• 3. Weather Policy – Cruise Operation & Rescheduling
• Our dhow cruises operate in most weather conditions to ensure your Dubai Creek experience is uninterrupted. However, in cases of severe weather such as storms or heavy rain, the cruise may be rescheduled for safety reasons. Please note that no refunds are issued for weather-related changes or delays.
• 4. Arrival Time – Punctuality Required
• Guests must arrive at least 30 minutes before the scheduled departure time to complete check-in and boarding formalities. Late arrivals may result in missing the cruise without any refund or compensation.
• 5. Identification Requirement
• Valid government-issued ID or passport must be presented at check-in for identity verification in compliance with Dubai regulations.
• 6. Child Policy – Free Admission for Infants
• Children under 3 years old can join the cruise free of charge but must be accompanied by a paying adult. Special child pricing applies for ages 3 to 12.
• 7. Dress Code – Smart Casual Attire
• Guests are requested to wear smart casual attire to maintain the elegant ambiance onboard. Avoid beachwear or overly casual clothing.
• 8. Force Majeure – Liability Disclaimer
• The operator is not responsible for cancellations, delays, or schedule changes caused by force majeure events, including natural disasters, strikes, or other unforeseen circumstances beyond our control.
• 9. Safety Regulations – Mandatory Compliance
• For your safety, all guests must adhere to the crew’s safety instructions throughout the cruise. Non-compliance may result in removal from the vessel without refund.
• 10. Special Requests – Dietary & Accessibility Needs
• Please inform us of any dietary preferences, allergies, or special accessibility requirements at least 48 hours prior to your cruise date to allow proper arrangements.
• 11. No Outside Food or Drinks Allowed
• To maintain hygiene and quality standards, outside food and beverages are strictly prohibited onboard.
• 12. Payment Policy – Secure Your Booking
• Full or partial payment is required at the time of booking to confirm your reservation. We accept multiple payment methods for your convenience.
• 13. Seating Arrangements – Deck Selection & First-Come Basis
• Seating is allocated on a first-come, first-served basis unless otherwise specified in your booking confirmation. Guests can choose between the upper deck or lower deck to suit their preferences.
• 14. Photography and Videography Policy
• Guests are welcome to capture photos and videos for personal use during the cruise. For any commercial photography or filming, prior approval from the operator is mandatory.
• 15. Health & Safety – Medical Conditions & Mobility
• Guests with serious medical conditions or mobility challenges must notify us in advance to ensure necessary assistance and accommodations are provided.
• 16. Alcohol Consumption – Age Restrictions & Responsible Service
• Alcoholic beverages are served only to guests aged 21 years and above. The crew reserves the right to refuse alcohol service to intoxicated guests to ensure a safe environment.
• 17. Complaints and Feedback – Immediate Reporting
• For any issues or feedback during your cruise, please report immediately to the onboard crew or email us at info@royaldhowcruise.com.